| Air Conditioning Systems Service |
2 per year |
2 per year |
3 per year |
| Electrical Systems Service |
2 per year |
2 per year |
3 per year |
| Plumbing Systems Service |
2 per year |
2 per year |
3 per year |
| Helpdesk - 600 5 42 925 |
24x7 |
24x7 |
24x7 |
| Response Time (Emergency Call) |
Within 6 hrs. |
Within 4 hrs. |
Within 4 hrs. |
| Response Time (Reactive Call) |
Within 24 hrs. |
Within 18 hrs. |
Within 12 hrs. |
| Home Orientation (Move-in) |
Included |
Included |
Included |
| Move-in & Move-out Inspection |
Included |
Included |
Included |
| Spare Parts & Materials |
No Spare Parts (Cost + 25%) |
AED 500 (Cost + 25% once used) |
AED 1000 (Cost + 25% once used) |
| Minor Repairs (Carpentry, Aluminum & Civil) |
Included |
Included |
Included |
| Pest Control Service |
Excluded |
1 Treatment / year |
2 Treatments / year |
| Water Tank Cleaning (up to 2 tanks) |
Excluded |
Excluded |
1 per year |