| Air Conditioning Systems Service | 2 per year | 2 per year | 3 per year |
| Electrical Systems Service | 2 per year | 2 per year | 3 per year |
| Plumbing Systems Service | 2 per year | 2 per year | 3 per year |
| Helpdesk – 600 5 HAYAT | 24×7 | 24×7 | 24×7 |
| Response Time (Emergency Call) | Within 6 hrs. | Within 4 hrs. | Within 4 hrs. |
| Response Time (Reactive Call) | Within 24 hrs. | Within 18 hrs. | Within 12 hrs. |
| Home Orientation (Move-In) | | | |
| Move-In & Move-Out Inspection | | | |
| Spare Parts & Materials | No Spare Parts (Cost + 25%) | Spare Parts – AED 500 (Cost + 25% once used) | Spare Parts – AED 1000 (Cost + 25% once used) |
| Minor Repairs (Carpentry, Aluminum & Civil) | | | |
| Pest Control Service | Excluded | 1 Treatment / year | 2 Treatments / year |
| Water Tank Cleaning (up to 2 tanks) | Excluded | 1 per year | 1 per year |
