hayattgroup.ae

Yas Acres

Service Summary Silver Gold Platinum
Air Conditioning Systems Service 2 per year 2 per year 3 per year
Electrical Systems Service 2 per year 2 per year 3 per year
Plumbing Systems Service 2 per year 2 per year 3 per year
Helpdesk - 600 5 42 925 24x7 24x7 24x7
Response Time (Emergency Call) Within 6 hrs. Within 4 hrs. Within 4 hrs.
Response Time (Reactive Call) Within 24 hrs. Within 18 hrs. Within 12 hrs.
Home Orientation (Move-in) Included Included Included
Move-in & Move-out Inspection Included Included Included
Spare Parts & Materials No Spare Parts
(Cost + 25%)
AED 500
(Cost + 25% once used)
AED 1000
(Cost + 25% once used)
Minor Repairs (Carpentry, Aluminum & Civil) Included Included Included
Pest Control Service Excluded 1 Treatment / year 2 Treatments / year
Water Tank Cleaning (up to 2 tanks) Excluded Excluded 1 per year