| Air Conditioning Systems Service |
2 per year |
2 per year |
3 per year |
| Electrical Systems Service |
2 per year |
2 per year |
3 per year |
| Plumbing Systems Service |
2 per year |
2 per year |
3 per year |
| Helpdesk – 600 5 HAYAT |
24×7 |
24×7 |
24×7 |
| Response Time (Emergency Call) |
Within 6 hrs. |
Within 4 hrs. |
Within 4 hrs. |
| Response Time (Reactive Call) |
Within 24 hrs. |
Within 18 hrs. |
Within 12 hrs. |
| Home Orientation (Move-In) |
|
|
|
| Move-In & Move-Out Inspection |
|
|
|
| Spare Parts & Materials |
No Spare Parts (Cost + 25%) |
Spare Parts – AED 500 (Cost + 25% once used) |
Spare Parts – AED 1000 (Cost + 25% once used) |
| Minor Repairs (Carpentry, Aluminum & Civil) |
|
|
|
| Pest Control Service |
Excluded |
1 Treatment / year |
2 Treatments / year |
| Water Tank Cleaning (up to 2 tanks) |
Excluded |
1 per year |
1 per year |
